Customer Reviews

Local Reviews, One Standard

Read customer feedback about communication and the work performed. Check the service described and the review date when deciding what is relevant to your heating and cooling needs.

Where These Reviews Come From

Customer Feedback, in Their Words

The feedback below was published by customers of the business. Each customer's wording is kept; the only change is that former company names were updated to the current Mora Heating & Air, which is the same company. Some feedback predates the Mora Heating & Air name; a general review does not establish which heating or cooling service was performed.

For current reviews, use the Google link and check the service described and the review date.

Google Customer Feedback
Customer Feedback

What Our Customers Say

Published by customers on Google, in their own words. Some feedback predates the Mora Heating & Air name. A general comment does not establish which heating or cooling service was performed; check the work described and the date.

JV
Jonathan V
October 2026

"I had a great experience with their service. The work was done well, and I'm very happy with the results. I would definitely recommend them to anyone looking for reliable handyman services."

Google
ER
Errol Rose
October 2026

"We highly recommend Mora Heating & Air they went above and beyond on our job. Their focus was on customer satisfaction."

Google
TP
Terri Pick
October 2026

"Jay and his crew were wonderful! Very professional and accommodating. I have older windows that needed fresh new screens that had to be custom formed and installed. Jay outlined the work and price thoroughly and Jacob ended up staying longer than expected due to mercurial weather. The job ended up needing another day and, when I had an issue after inspecting the fit later, Mora Heating & Air were quick to respond and address it. Great to work with and reasonable prices, highly recommended."

Google
WB
William Bonilla
September 2026

"I had a water leakage in my HVAC unit and Jay came out and did an amazing job on the repair. It took him longer than expected and he was working later into the night but made sure everything was done properly and efficiently. Super grateful for Jay's hard work and will definitely be reaching out for any future HVAC repairs I need!"

Google
MG
M Garcia
September 2026

"Thank you for your professionalism and great attention to details when remodeling my bathroom. It is beautiful!"

Google
EL
Eli
September 2026

"I am generally cautious when hiring service technicians, as I prefer to handle equipment maintenance myself whenever possible. However, the team sent by Mora Heating & Air completely earned my trust. When my AC compressor failed during a recent heat wave, two other supposedly reputable companies immediately pressured us to buy an entirely new system. In contrast, the technicians from Mora Heating & Air did not attempt to upsell us. Instead, they provided a practical, targeted solution: replacing only the compressor and the crankcase heater. Choosing this route saved us a significant amount of money. I highly appreciate their honesty and professionalism, and I will certainly continue using their services in the future."

Google
TC
Tech Cheng
September 2026

"Jay & his team are my goto for HVAC problems. Weather it's a small repair like replacing a capacitor or larger project like full system replacement. Jay and his team @ Mora Heating & Air do quality work at an affordable price but add top rated customer service that many large companies just can't & don't give."

Google
OL
Olu Laniyonu
September 2026

"Jay came out to my property and helped me with more than I even thought, which I was so grateful for. I thought I needed to replace my HVAC. He ended up fixing it without replacement, and he actually helped me out with a window frame issue that had been causing a bad draft and a slight leak when it rains. They fixed everything, would recommend them to anyone."

Google
RB
Ricardo Buckland
September 2026

"Great experience working with with the team recommend services any day any time"

Google
LH
Larry Herrera
September 2026

"Grat hvac company"

Google
NN
Nicholas Nick
September 2026

"These guys took such great care of my property! So thankful I found them! They were prompt and professional!"

Google
RK
Roger Kingston
September 2026

"Finally, someone reliable, professional, and who does outstanding work to rely on for all of our home repair needs. We have tried countless individuals and companies for the maintenance upkeep of our home for years, but never one that we would call back a second time. That was until Jay sent over his folks and now we have our trusted go to home services team for everything in the future. Thanks for the peace of mind Jay!!"

Google
KH
Kareem Hinds
September 2026

"I love working with this company! Very competent and reliable!"

Google
MG
Manny Gutierrez
September 2026

"Jay and his team provide incredible service! They are fast, reliable, professional, and have incredible precision and attention to detail. You can tell they truly care about the quality of their work and making sure everything is done right. Highly recommend Jay and his team to anyone looking for dependable, top-quality service!"

Google
BP
Brian Poole
September 2026

"Highly recommend! I've known Jay for a long time in and out of his business. He's reliable and committed to providing quality work in all that he does. I flip houses and can confidently say that reliability is key"

Google
JK
Jenny Kingston
September 2026

"Thank you for the outstanding service and product. It is very difficult to find a company with perfect labor and reasonable cost, this company got it both."

Google
KA
Kathleen Andersen
September 2026

"Went above and beyond, very knowledgeable and thorough. Highly recommend! A+++"

Google
RN
Robert Nicolay
September 2026

"This is a good company. They helped me out with my new hvac equipment for three systems in the home. The systems where over 20 years old."

Google
RC
R Callahra
September 2026

"They did a great job on installing a shower bar. Highly recommend over others in the area"

Google
EA
Esther Atair
September 2026

"awesome job fixing our AC. The technician showed up on time figuring out the problem fast and got it running again in no time, fair prices and great service. Highly recommended."

Google
FP
Fernando Palomo
September 2026

"This company did an amazing job! I would highly recommend them!"

Google
SG
Sareeta Gupta
September 2026

"Polite, knowledgeable, accurate, efficient. Very good. Recommend."

Google
NR
Nation Roof LLC
September 2026

"Great experience with Mora Heating & Air. The technician is professional, knowledgeable, and efficient. We've used cheaper companies in the past, but they didn't give us nearly this level of confidence for our clients."

Google
MA
Mijail Aguilera
September 2026

"I've hired/worked with Jay a couple of times now, and every single time they've been great. They're always on time, do excellent work, and are very easy to work with. Whether it's HVAC or handyman work, I've had a great experience with them. Highly recommend Jay for reliable, professional service!"

Google
CT
Chris Thompson
September 2026

"Great family owned and operated business with reliable crews. Will continue using them!"

Google
MG
Marvin Garcia
September 2026

"The crew at Mora Heating & Air is always a pleasure to work with. What I really appreciate is that they truly understand home improvement from top to bottom. One of the biggest advantages for me is that they also specialize in HVAC, so you're not only getting a company that can handle renovations and repairs, but also understands the heating and cooling systems that are such an important part of your home. It's great being able to rely on one knowledgeable team for so many different needs. I'll definitely continue using for all of my home improvement and HVAC needs!"

Google
NA
Nate
September 2026

"Jay and the team at Mora Heating & Air are great to work with. Very professional, reliable, and knowledgeable when it comes to HVAC, handyman work, and home improvements. Jay is easy to communicate with, shows up when he says he will, and takes pride in doing quality work. Definitely recommend Mora Heating & Air to anyone looking for dependable home services!"

Google
EC
elizabeth contreras
August 2026

"Really happy with the work. They showed up on time, did a great job, and were easy to work with. I'd definitely recommend them for HVAC or home improvement work!"

Google
ID
Isabella Diaz
August 2026

"My bathroom had a leak under the sink that was causing water damage in the lower level. Mora Heating & Air came out on the same day and they fixed the issue and made me feel so comfortable throughout the whole process. I have since had them do other things throughout the home including an AC repair which went out during a recent heat wave. I'd say you are in good hands with them."

Google
VP
Victor Perez
August 2026

"I had Mora Heating & Air come out to look at my A/C system. Prior to their first visit, I had 3 other companies tell me that the HVAC had to be replaced. Mora sent two guys, Jay and Jacob, and they diagnosed the compressor needed to be replaced after a very thorough inspection of my air conditioning system. They quickly ordered a new compressor for us and once it came in (about 2 days) they did the swap and in a matter of 5 to 6 hours, we were back up and running with ac. It's been working great ever since. They saved me from having to spend upwards of $18k-$22k plus dollars which was the average estimate we received by the other companies that didn't even bother to diagnose my system. Would highly recommend this family company. Thank you guys for everything!"

Google
AK
Amanda Kazakova
August 2026

"Jay and his crew were exceptional. They did a tremendous job installing my mirror and new medicine cabinet. He did a fantastic Mark up of the work prior and provided lots of detail to explain my options. I would highly highly reccomend! Very good at his craft. I'll be using him again for other projects in our home"

Google
WT
Wesley Thompson
August 2026

"Jay and Jacob were amazing getting my HVAC system operating correctly. Other companies probably would've said I need a new system but they took the time to diagnose the issues, addresses them, and went above and beyond getting the system in tip-top shape. They easily put 40 hours into the project to get it in order working well into the evenings and nights to ensure the home is comfortable. They will be my go-to for home services moving forward."

Google
DP
DMV Properties
August 2026

"Over the last 9 years we have hired Mora Heating & Air on multiple occasions to service our HVAC units as well as do many repairs for our rentals and each time it's been easy to communicate, straight forward crew that do what is necessary and our tenants never complain about the process. Will continue using."

Google
KS
Ken Steben
August 2026

"Jay and his Dad did a great job fixing our front door."

Google
MA
Mark
August 2026

"We needed grab bars installed in 2 bathrooms. I called and spoke to Jay Mora who is easy to talk to. He explained the options and the process very clearly, and the price was considerably lower than any other quotes I'd received. His father, Jacob, did the installation and we are extremely satisfied."

Google
RD
Rupa Dainer
August 2026

"We had a non-functional bathroom exhaust fan that needed replacement, and Jay at Mora Heating & Air exceeded expectations from start to finish. He was responsive and communicative throughout, worked us into his schedule quickly, and arrived right within the pre-determined window. The work itself was professional and top quality, all at an excellent price. Easy to work with every step of the way, we'll definitely use Mora again and highly recommend Jay to anyone needing home maintenance work."

Google
DC
duane ceasar
May 2026

"JACOB IS THE BEST HANDYMAN MONEY CAN BUY; HE'S VERY PROFESSIONAL, COURTEOUS & METICULOUS IN DOING THE JOB HE'S BEEN TASKED TO PERFORM; HE WILL NOT LEAVE,UNTIL HE'S COMLLETED THE JOB TO HIS & THE CUSTOMER'S SATISFACTION; IF YOU NEED ANY WORK DONE, CALL & ASK FOR JACOB."

Google
DV
dvalle1100
April 2024

"Jacob is the best ever! He made my dream come true by installing my catwalk for my cat to the ceiling when no other contractor could handle the job. I was extremely impressed by his expertise and he is definitely someone you can trust. It's hard to come by professionals who are also kind and Jacob is just stellar. I even paid him extra because he did such an amazing job. If you need a top notch contractor Jacob is the best choice. I have never felt so happy after someone did work for me. It was so pleasant working with Jacob, it almost feels like he's family. He is my go to contractor from now on!"

Google
TB
Terrence Brown
October 2022

"Great project. Crew very professional and pleasure to work with. Quality service and outcome. I will use again."

Google
RB
Richard Bratcher
March 2022

"Mr. Jacob and the entire team was very pleasant and professional. I will recommend them to anyone looking for home improvement projects."

Google
HD
Helene Davieaud
August 2020

"Trustable any day any hour. They will move mountains to help you. My favorite professional crew! I highly recommend this family company"

Google
DC
Diane Christen
September 2026
★★★★★
Google
MS
Mike Shaw
November 2022
★★★★★
Google
AZ
Abraham Zeweldi
October 2022
★★★★★
Google

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About Customer Feedback

Use the Google review link on this page to visit the business listing and read the dates and full comments.
No. Look for the equipment and work described in the review. General feedback may concern communication or a different earlier service.
We keep each customer's wording. The only change is updating a former company name to the current Mora Heating & Air, which is the same company.
Call or text 301-355-2238 with the service address and the problem you are noticing.
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Tell us what your heating or cooling system is doing. Include the service address and any useful photos taken from a safe distance.

1
Tell us what is happeningDescribe the problem and when it started. Photos of safely accessible equipment can help.
2
We review the detailsWe follow up to understand the equipment and discuss the next step.
3
Review the proposed workYou receive a written scope before work begins. A request alone does not confirm an appointment.
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Ask questions before deciding. We explain the findings and proposed work in plain language.

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About Mora Heating & Air

Heating & Air. Clear Answers.

We help you understand your heating and cooling system, the work it needs and your options. Our service covers Germantown, Gaithersburg and Montgomery Village. You receive a written scope before work begins.

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