If your AC is on its last legs, you want a straight answer, not a sales pitch. We look at what you have, tell you whether a repair still makes sense, and if it is time to replace, we lay out the equipment, the work and the price before you decide. Call or text to get started.
Repair or ReplaceEquipment InstallationClear Written Scope
We look at your current air conditioner and talk through repair versus replacement. If replacing is the right move, we show you the equipment, the connections, the settings and the work before you decide anything.
A new outdoor unit has to match the indoor equipment to run right. We walk you through the pairing we recommend and anything about your setup that affects the install, before you approve a dollar of work.
What This Covers
Review of the existing equipment model information and the replacement options
Compatible indoor and outdoor equipment identified in the written scope
Existing equipment connections reviewed, with any work outside our scope explained
Refrigerant line condition and compatibility assessed before deciding whether a line can be reused
Approved joining methods, leak testing, and removal of air and moisture before charging
The refrigerant filled to the exact amount the manufacturer calls for, then checked while the system is running
Equipment support, electrical connections, and where the water the AC pulls out of the air drains to, all written into the approved scope
Permit and inspection requirements, including who handles each step, identified in the written scope
Relevant startup readings recorded, with any limits on testing explained
A walkthrough of the system, the thermostat, and the filter you'll need
When Replacement Is the Right Call
A failed compressor on a system already well into its service life
A leaking coil, where fixing it costs about what a whole new unit would
Repeated failures across different components in the same season
A system using a refrigerant that's no longer practical to service
Cooling problems that continue after repairs and need further diagnosis
Changes to the home that you want to discuss before replacing equipment
How an Installation Runs
We confirm replacement is the right answer
If the system can be repaired sensibly, we say so. A replacement quote should follow a real diagnosis, not stand in for one.
We review the existing equipment and connections
We review the equipment model information, settings and accessible connections. The proposal identifies the replacement equipment and work included. Duct installation and repair are outside our scope.
You get the whole scope in writing before anything starts
The written scope identifies the equipment, connection work, permit requirements and any limits found during assessment. Changes require your approval.
We install, check operation and explain the readings
We record the startup readings appropriate to the system and conditions. If a check cannot be completed, we explain the limitation and any follow-up needed.
Frequently Asked Questions
Age is one consideration. The condition, fault history, comfort performance and repair options help determine whether replacement is appropriate.
No. A larger unit is not automatically a better replacement. The indoor and outdoor equipment, settings and connections must be compatible.
They may, if their condition and airflow are suitable. Equipment replacement does not include new duct fabrication or duct-run repair.
That depends on compatibility and the selected equipment. The written scope states whether the existing thermostat can remain or needs replacement.
The proposed installation scope identifies applicable permits and inspections before work is approved.
Useful information includes the equipment model, repair history and the rooms that do not cool well. Share accessible labels or previous reports without opening equipment.
Equipment requirements, access, connection work and permits determine the sequence. The agreed scope explains those dependencies before removal starts.
We serve homeowners in Germantown, Gaithersburg and Montgomery Village. Call or text with the full service address and the work you need so we can confirm the request.
Bigger is not better. An oversized system short-cycles, leaves rooms uneven, and wears out early. The right size comes from your home, not a rule of thumb, so we measure instead of guessing. You end up with a system that is quiet, even, and matched to your house.
It comes down to three things: how old the system is, what the repair costs against the value of the whole unit, and how well it has been keeping up. Once a system is past its teens and the repairs start stacking, replacement usually makes more sense. We look at yours and tell you straight which way we would go if it were our own home, with no pressure either way. Call or text 301-355-2238 and we will walk through it.
AC Installation Across Germantown, Gaithersburg and Montgomery Village
We serve homeowners in Germantown, Gaithersburg and Montgomery Village.
"awesome job fixing our AC. The technician showed up on time figuring out the problem fast and got it running again in no time, fair prices and great service. Highly recommended."
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William Bonilla
September 2026
★★★★★
"I had a water leakage in my HVAC unit and Jay came out and did an amazing job on the repair. It took him longer than expected and he was working later into the night but made sure everything was done properly and efficiently. Super grateful for Jay's hard work and will definitely be reaching out for any future HVAC repairs I need!"
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Tech Cheng
September 2026
★★★★★
"Jay & his team are my goto for HVAC problems. Weather it's a small repair like replacing a capacitor or larger project like full system replacement. Jay and his team @ Mora Heating & Air do quality work at an affordable price but add top rated customer service that many large companies just can't & don't give."